IF YOU DO NOT DO THIS WE SHALL HAVE NO LIABILITY FOR GOODS SAID TO BE DAMAGED ON DELIVERY.
If the goods returned under this clause 9 are found to be in full working order these will be returned to you and we reserve the right to charge an administration fee of 15% of the price of the goods along with the cost of carriage.
The price for the goods will be as stipulated at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price published for the goods on our website is wrong. We will inform you of the correct price and give you an opportunity to cancel the order. If the goods have already been delivered, we will give you an opportunity to return the goods and receive a full refund of the price and any delivery charges you have paid for the goods.
All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order. Either of us shall have the right to terminate any contract between us without penalty within 30 days from the date we accept your order. In the event of termination we shall refund to you all sums paid by you to us and you shall return any goods (in the same unused condition we supplied them to you) that we have despatched to you. You will only own the goods once we have received payment in full. We do not offer any credit facilities. We will issue you with a receipt once we have received payment in full for your order and once we have dispatched the goods to you. We will supply goods that are free from defects in materials and workmanship for a period of 12 months (or longer if required by law) from the date of delivery. This does not affect any other statutory rights that you may have.
Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. The Contract between us shall be governed by the laws of England and Wales and any dispute will be resolved exclusively in the courts of England and Wales. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise.
These terms and conditions are subject to change at any time without prior notice. We advise you to print and keep safe a copy of these Terms and Conditions. Privacy Policy Here at GroTec UK we are committed to protecting your privacy. The only details we will collect are those required to authorise and validate credit card payments and as well to ensure correct delivery. All details collected in this respect will only be used lawfully (in accordance with the Data Protection Act 1998). We will not email you in the future. We will never pass or sell your email address to a third party. The type of information we will collect about you (in order to process an order) includes: · your name · address · phone number · email address · credit/debit card details.
We have a 'plain packaging policy'. All orders are sent out in plain brand new cardboard boxes or packaging. Your purchase is your private business and we like to keep it that way. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We do not use technology to track the patterns of behaviour of visitors to our site.
Cookies are used on this shopping site, but only to keep track of your shopping cart once you have selected an item.
If you have any questions/comments about privacy, you should email us at info@grotec.co.uk